Please follow these steps in the following order:
1. Download Eidoo
Make sure you have the latest version of the app (min version: 2.13.2) by pressing the Download button.
Once you’ve done this, please open and log into the app just once.
2. Open Eidoo
Once you have downloaded or updated to the latest version of the Eidoo app, and have opened the app at least once, you can press the following button.
You should see a pop-up prompt from your browser - please press “Open Eidoo”.